If you call the IRS for advice on your tax return, chances are you’re either not going to get an answer or you’re going to get the wrong answer. That’s what the independent tests show each year. We’ve always had the problem of wrong answers, ranging from being wrong 2 to 4 out of 10 times. The newer trend is that they simply don’t answer. They tell the caller to ask a tax professional. In fact, a recent study showed that 40% of the time, they do not answer questions.
What happens when the IRS gives you the wrong answer? Nothing. Or rather, nothing happens to them. If you rely on their wrong information and it’s later found it was wrong, you owe the tax, the penalties and the interest.
So even though some people do still call the IRS for tax advice, there is one question that they get more than any other.
“Where’s my refund?”
Or maybe, how come it took so long? What can I do to speed it up? How come you changed the refund date?
Read more about the IRS and their stance on 2012 refunds here: http://www.irs.gov/uac/2012-Tax-Season-Refund-Frequently-Asked-Questions