A business owner needs to be unbalanced, especially in the beginning of a new venture.
Your business needs your energy and attention or it’s not going to get off the ground. And, at the same time, you still have obligations you can’t give to someone else – time for your health, time for your children. You’ll feel pulled in a million directions.
As your business starts to make money, most people start adding staff. But without written systems, guidelines and training, the staff often doesn’t work out. Customers get mad. Costs run up. Maybe money and supplies go missing.
The business starts turning into something that isn’t what you imagined at all. And, that’s when you get the urge to fire everybody and just go back to doing it yourself.
Maybe you think that if you want a job done right, you have to do it yourself. You didn’t want to believe it, but maybe that really is true. A lot of people have that experience!
And after hiring people and turning over key roles without systems, training, or even stated goals, you’re now going in the opposite direction. You want to run everything yourself. Maybe you don’t know it all, but no one else will care as much as you.
Or, at least that’s what you tell yourself.
There needs to be a balance between what you know and what others know.
I see people who try to do everything themselves. You know, the rugged individual.
Is that you? You know you care more than anyone else about your business, but is it really the best idea to take back control?
Since you are starting with little knowledge about certain things, you don’t know what you don’t know and so make a lot of mistakes and miss things you should have known to expect.
Or, you slow the entire business process down to just your speed. You are your business’s bottleneck.
Or, you get your self into trouble. As long as your business can recover, and you can stand up one more time than you fall down, you will survive and hopefully prosper.
What if there’s another way? What if you can instead learn from other people’s cautionary tales and expert advice and learn how to cushion some of the blows?
And on the other hand, I see people who try to abdicate everything. They don’t want to take any responsibility for decisions in their life, their business and their investments. (Most likely other areas too, that’s just my world)
I ask three things of new clients and consultations:
Where are you now?
Where do you want to be?
What are you prepared to change and what will you not change?
There is more to guidance than just asking questions, but the point is you have to guide your team. And then you need to implement the plans (or make sure it is done by others), faithfully and diligently, and with assessment tools built in. Is this working? Does something need to change?
We’re in a dynamic, ever changing time right now. Staying flexible is key and you are the CEO of your own life, and your business. Some things you have to do. That’s one of them. Be the manager, director and leader.
Create systems, or have them created. Set expectations for how you want your business to run. That’s something you need to do.
Now you have to keep it running? Once you have systems, train on the systems and are prepared to enforce them, then you can let go with confidence that your business will keep the plan in force.